Shipping policy

Shipping Policy

Processing Time

All Metaling Mama products are handmade to order in Washington. Please allow 3–5 business days for your order to be created before it ships.

Shipping

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Orders are shipped using trusted carriers such as USPS and UPS.

Once your order ships, you'll receive a tracking number by email.

Custom Orders

Custom and personalized orders may require additional production time. Estimated completion times will be discussed before your order is made.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging so we can help resolve the issue.